The machine was advertised as having digitizing is one of the issues we are having with dealer. Yes I knew the lite did not have digitizing. Have used stitch era for digitizing but really would like the DS even if minimal capabilities just seems easier to work with machine but not sure any input on those options appreciated also. Still unsure on the whole software issue. My mind went to don't touch my machine I'll figure this out and it will workout! Lol tomorrow I will be getting in touch with Melco to see what I need to do to take classes and order hoops if dealer refuses to supply them to me. With hubby in background saying we can return it if they don't make it right. Just a little overwhelmed with new machine having no instruction and missing components. Just wanted to say hi and apologize for crisis mode post. Have taken on regular accounts that just necessitated an upgrade. I finally found machine at cost I could go ahead and make the leap to 16 needle machine. I've been embroidering and sewing as a small business for 3 years and have long past outgrown single needle machine. I've actually been reading on forum for a while must now signed up to post though. Very frustrated as I've researched what machine I wanted for 2years before actually buying machine and was willing to buy a machine I never saw run until I got home and figured out on my own how to operate and ran a design to insure it runs.Īlso let me apologize for jumping in and asking question 5 mins after joining forum without saying how happy I am found this forum. Just don't wanna push for something that isn't standard like the dS lite being included in all. Any info on if I am correct on the dS lite would be greatly appreciated. Got machine at a good price and other than being aggravated with not getting what they said I would if it at least had design shop lite I'd be happy with purchase. But can someone confirm for me that I should have design shop lite and any info on the dongle and if I'm correct in my assumption that I should have gotten DS lite. I am still pushing them on the dongle for digitizing as it was advertised to have digitizing. My understanding is the lite should load with all machines and requires no dongle. Problem is I have NO design shop not even the lite just a demo. Did not receive 2 hoops it listed as coming with it and I have loaded all software and the osv10 is there and working. They apparently are no longer carrying Melco and not to bash them but have become very unwilling to help now that sale is made. I asked about dongle and was told they didn't have one. Was advertised as having osv10 and design shop digitizing appliqué stop. Sunday I purchased amaya bravo floor model with 119k stitches from a local dealer in my area.
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